What do you need from me to build a website?
Send us your current website address if you have one, a short description of your business and what you want to work better. It also helps to have your service details, photos and website account information ready for the quote conversation.
You can start with what you have. Our web design page asks what your business needs to explain and what visitors should be able to do. For a business taking appointments, that could mean helping someone understand a service before they open the booking page.
Which business details should I gather?
The basics are the name customers know you by and the contact details you want them to use. Include your opening hours. If people visit you, check that the address matches the one your staff gives out.
If you travel to customers, describe where you work. A roofer who serves only part of Dallas-Fort Worth needs that service area explained clearly. You can use the same words you would use when someone calls to ask whether you cover their neighborhood.
Some details may still be changing. Mark those in your notes so they do not get mistaken for something customers can book today. An old brochure can help explain your business, as long as you point out anything that is no longer current. You know which parts have changed; the person building the website needs that information too.
How much should I write about each service?
Start with the explanation you give at the counter or over the phone. Include the questions customers ask when they are deciding whether you do the work they need.
For an auto shop, that could be which repairs you handle and how someone asks for an appointment. The person reading the page needs enough information to decide what to do next. Your notes should explain that next step as well as the service itself.
You also need to agree who turns those notes into finished wording. Ask whether writing or rewriting the pages is included in the proposed work. Settle that before you approve the quote.
What if my photos are not ready?
Gather the pictures you already have and explain what they show. It helps to know which photos still describe the business and which need replacing. A picture of your own shop and a reference picture showing a style you like serve different purposes, so label them clearly.
If the pages need images you do not have, talk through how to fill those gaps. Agree who will take the photos or find suitable images, and what that will cost, before you approve the job.
Our website plan terms say we do not charge for extra work without written approval. Before approving extra work, settle who is supplying the pictures and what still needs doing.
What should I say about my current tools?
Tell the web designer about any booking software you already use and where contact requests should arrive. If appointments reach your staff correctly now, explain how that happens. You want the person building the pages to understand what needs to keep working.
Describe what happens after a customer picks an appointment on your current booking page. Where does your staff see it? That is more useful than just saying you need a booking button.
Bring a list of the domain and hosting accounts you know about, along with who can approve access. Passwords do not belong in a general project brief; use the account's own way of sharing access. If you do not know who manages an account, flag that so it can be sorted out before changes are scheduled.
Who should approve the working pages?
Choose someone who can check the business details and gather staff feedback. They need to read the service descriptions and try the steps a customer would take.
We share working versions early, so you can respond to actual pages. For example, open a service page on your phone and try to reach the contact step. If something is confusing, you can point to the place where it happens and explain what you expected.
The person reviewing the pages should also check the wording with staff who use the booking or contact process. Then send the corrections together.
What if I am unsure which plan fits?
Send what you have and tell us which decisions are still open. A page list and a written description of the work give you something concrete to compare with the plans. Once we have everything, your site can go live in 3 to 5 days, as our website turnaround guide explains. If you hope to launch by a particular date, tell us so we can talk through the timing.
For example, a service you are still planning should be marked as undecided when you discuss the page list. You can then agree whether it belongs in this project.
Start on our web design page with whatever you have now.